Dear BITOY Users,
If you've registered with BITOY using your email but are encountering issues with receiving verification codes or other messages, consider the following troubleshooting steps:
1. Check Your Spam Folder:
Action: Check your email's spam folder. Sometimes, important emails may be mistakenly classified as spam.
2. Message Delay:
Action: Emails may experience delays. Wait for a while, then recheck your inbox.
3. Verify Registration Information:
Action: Ensure you provided the correct email address during registration. Incorrect addresses lead to non-receipt of important information.
4. Check Email Service Issues:
Action: Your email service provider might have issues affecting delivery. Try registering with a different provider to test if the problem persists.
5. Add Exchange's Email to Contacts:
Action: Add BITOY's email address to your contacts list for successful future deliveries.
If the issue persists, promptly contact BITOY's official customer support. During such instances, exercise caution with cryptocurrency assets and avoid sharing personal or financial information.
Disclaimer:
While cryptocurrencies offer growth potential, they also involve market risks. We strongly recommend users conduct their own research. BITOY does not assume responsibility for losses incurred due to user-initiated investments or trading.
BITOY Team
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