Dear BITOY Users,
If you've enabled SMS authentication but are facing difficulties receiving the verification code, try the following steps:
1. Check Network Signal:
Action: Ensure your phone has a strong network signal.
2. Disable Security Apps:
Action: Disable antivirus, firewall, and call-blocking apps, as they may hinder SMS code reception.
3. Reset Network Settings:
Action: Reset network settings and restart your phone.
4. Seek Customer Support:
Action: If issues persist, contact our online customer support for manual assistance.
Disclaimer:
While cryptocurrencies offer growth potential, they also involve market risks. We strongly recommend users conduct their own research. BITOY does not assume responsibility for losses incurred due to user-initiated investments or trading.
BITOY Team
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